Effective Date: May 16, 2025

At Alnajatmed  we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.alnajatmed.com/, or make a purchase through our Shopify-powered store.

1. Information We Collect

a. Personal Information

When you visit our site, place an order, or contact us, we may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely by Shopify and/or third-party payment processors)

b. Device Information

We automatically collect information about your device when you access our site, such as:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed and site interactions

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content and ads. You may manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website functionality and performance
  • Send order confirmations and transactional emails
  • Market our products (with your consent, where applicable)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Shopify, to operate our online store
  • Payment processors, to complete transactions
  • Shipping partners, to deliver your order
  • Marketing and analytics services (like Google Analytics or Meta), with proper safeguards
  • Law enforcement or government agencies, when legally required

4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time (for marketing communications)
  • Object to or restrict certain types of data processing
  • Request data portability

To exercise your rights, contact us at mail here

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services and support
  • Fulfill legal and accounting obligations
  • Improve our operations and offerings

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Security

We use appropriate technical and organizational safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: contact details

Terms Of Use

1. Overview
 
This website is operated by Alnajatmed. By using our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please stop using the site.
 
2. Online Store Use
 
You must be the age of majority in your country to use our site.
You may not use our services for illegal or unauthorized purposes.
Any harmful or fraudulent activity will result in termination of service.
 
3. General Conditions
 
We may refuse service to anyone at any time.
Your content (excluding payment data) may be transferred unencrypted between networks.
Do not copy, resell, or exploit any part of our Service without written permission.
 
4. Information Accuracy
 
Information on this site may not always be complete or current.
We may update content at any time without obligation to notify users.
 
5. Products & Services
 
Product availability, images, and prices may change without notice.
Some items may have limited quantities.
Import taxes or duties (if applicable) are the buyer’s responsibility.
 
6. Orders & Billing
 
We may limit or cancel orders at our discretion.
You agree to provide accurate billing and account information.
 
7. Third-Party Tools & Links
 
We may provide access to third-party tools or websites.
We are not responsible for third-party content, accuracy, or services.
 
8. User Comments
 
Any comments you submit may be used by us without restriction.
You are responsible for ensuring your submissions do not violate rights or laws.
 
9. Personal Information
 
Your personal information is handled according to our Privacy Policy.
 
10. Errors & Corrections
 
We may correct errors or update information at any time, including after an order is placed.
 
11. Prohibited Activities
 
You may not use the site to:
 
•violate laws
 
•infringe rights
 
•spread harmful code
 
•collect data illegally
 
•engage in abusive, hateful, or fraudulent activity
 
We may terminate access for any prohibited use.
 
12. Liability Disclaimer
 
Our services are provided “as is” without warranties.
Alnajatmed is not liable for any losses, damages, or interruptions related to your use of the website or products.
 
13. Indemnification
 
You agree to indemnify and hold Alnajatmed harmless from claims resulting from your misuse of our site or violation of these Terms.
 
14. Governing Law
 
These Terms are governed by the laws of Kuwait.
 
15. Changes to Terms
 
We may update these Terms at any time. Continued use of the site means you accept the updated Terms.
 
16. Contact
 
For questions, contact us at: